Privacy Policy

1. Information We Collect

We may collect the following types of information when you use Pocket Souls:

• Account information: Email address and display name when you sign up
• Usage data: How you interact with the app, including quiz responses and companion preferences
• Device information: Device type, operating system, and app version
• Communication data: Messages you exchange with your AI companion within the app

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your AI companion experience
• Send you updates, newsletters, and promotional communications (with your consent)
• Analyze usage patterns to improve the app
• Ensure the security and integrity of the Service
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With trusted third-party providers who help us operate the Service (e.g., cloud hosting, analytics)
• Legal requirements: When required by law, regulation, or legal process
• Safety: To protect the rights, property, or safety of our users or the public
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We will delete or anonymize your data within 30 days of such a request, unless retention is required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing of your information
• Withdraw consent where processing is based on consent
• Data portability

To exercise these rights, please contact us at hello@sonz.ai.

7. Children's Privacy

Pocket Souls is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Service.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at hello@sonz.ai.

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Sonzai Labs Pte Ltd